Services

YOUR SECURITY SOLUTIONS

OUR SERVICES

Concierge Security

Sentry Group’s Concierge services provide residential condominium communities security with class. As the first people seen when entering a building, their image is the first impression and reflects on the residential community. Our concierges provide a personal touch for residents, guests, and visitors:

Welcoming residents home with a smile
Learning residents' names and preferences
Attending to security matters and front desk customer service

Thanks to their familiarity with the unique culture of each property, they are often the first to notice security issues and serve as a valuable support system for Property Managers and Boards of Directors. The professional appearance of concierge security personnel adds a sense of luxury to any building, while providing residents a sense of safety and provides peace of mind.

Front Desk Management & Security Patrols

24/7 Communications Centre monitoring
Industry-recognized top-notch TrackTik security communications security software
Hourly evening and night security patrols, inspecting:
- Entry points
- Mechanical rooms
- Parking areas
- Stairwells
- Hallways
- Common areas

Security Patrols

Inspecting entry points to ensure doors are locked and building perimeters are clear
Checking mechanical/electrical rooms
Inspecting parking areas for compliance and safety hazards
Patrolling stairwells, hallways, and common areas for signs of:
- Forced entry
- Vandalism
- Garbage
- Smoking infractions
- Areas in disrepair

Security Logs

Using the TrackTik software system for accurate communication and record-keeping
Logging pertinent information such as:
- Parking tickets
- Traffic flow issues
- Mechanical problems
- Incident reports (fire, theft, assault, trespass)
- Resident issues (security/building deficiencies)

Comprehensive Parking Enforcement and Security Services

Our team of professionals, with years of experience in security work, provides:

MLEO-Certified Security Officers: Our officers are MLEO certified, having completed intensive training covering legal issues, ethics, communication skills, and conflict resolution strategies.
Advanced Parking Enforcement: We use state-of-the-art technology, including license plate recognition systems and video cameras on patrol cars, to capture images of vehicles and record footage from multiple angles. This ensures accurate information and effective management of parking areas.

Parking Security Services

Sentry Security Group provides top-notch parking enforcement and security services for both residential and commercial properties. Our aim is to help property and business owners avoid costly repairs, replacements, and revenue losses due to damage or theft.
Our Parking Enforcement Program ensures your property's safety with:

Marked patrol cars conducting random checks
Guidelines and procedures for addressing violations
Access to a 24-hour dispatch center

Our comprehensive services include:

On-Site Security Guards
Twenty-four Hour Dispatch Center
Random Patrols throughout the day and night
Dedicated Patrol & Parking Enforcement Staff
Warning, immobilizing, or towing violating vehicles
Towing abandoned or inoperable vehicles
Efficient alternatives to traditional tow services
Parking Sign Installation and Maintenance

Business Security Guard Services for Commercial Real Estate

At Sentry Security Group, our programs for Class A properties are specifically tailored to meet the unique security needs of each building, the property manager, and the distinctive tenant mix. We focus on enhancing the image and amenities of our clients’ properties, earning us the reputation of being the “Quality Choice” in the commercial real estate industry.
Our comprehensive programs include:

Unarmed Onsite Security Officers
Concierge and Valet Services
Building Safety and Crime Prevention Programs
Life Safety Education: Fire prevention, fire extinguisher training, and evacuation training
Vulnerability Assessments
Crisis Planning and Response
Risk Management Assessments
Random Mobile Patrol
24-Hour Standby Response Service

Alarm Response Services

When your alarm system sounds, our monitoring station promptly alerts a response team to investigate your facility. Sentry Security Group offers comprehensive alarm response services, including:

Fail to Set Alarm: If you leave your facility and forget to set the alarm, the monitoring station will notify us, and our security officers will activate your alarm.
Unscheduled Opening: If your business opens outside of normal working hours, our officers ensure the disarming of your alarm system is authorized.
Intrusion: We investigate alarms triggered by burglars or intruders.
Manual Panic: When your alarm system is manually activated, our monitoring station immediately notifies local law enforcement.

Personalizing Sentry Security Group to Your Business

When your alarm system sounds, our monitoring station promptly alerts a response team to investigate your facility. Our personalized options include:

Key Lock Box: We can take responsibility for your keys and access cards, securely storing them in a key lock box inside our patrol vehicles, coded for client confidentiality.
Key Vault: Our key vault secures keys in an alarmed, monitored vault mounted on the building’s exterior. Patrol officers and local authorities can access it during emergencies.
Intrusion: We investigate alarms triggered by burglars or intruders.
Manual Panic: When your alarm system is manually activated, our monitoring station immediately notifies local law enforcement.

WHY CHOOSE SENTRY SECURITY GROUP

Expertise and Experience

With years in the security industry, Sentry Security Group excels in handling any security challenge. Our team of highly trained professionals is dedicated to delivering top-notch protection.

Discreet and Professional

We prioritize discretion in our services. Our agents operate with utmost professionalism, always ensuring client privacy.

Tailored Solutions

Every client is unique, and so are their security needs. We provide customized security solutions designed to meet specific client requirements.

Competitive Pricing

Sentry Security Group strives to provide the best value in the industry, meaning competitive pricing without compromising quality.

Testimonials

Client Stories and Experiences

Parry Mahal

Industrial Property Manager, ONNI Group

Here's the adjusted response with your company name: "I had the pleasure of hiring Sentry Security Group for my industrial portfolio, covering over one million square feet. They have been fantastic to work with—excellent communication, thorough reports, and consistently exceeding expectations. I highly recommend this company to property managers seeking top-notch service for their tenants."

John Doe

General Manager, MEC

"I wanted to share how pleased I am with the current team assigned to my store. They are doing an excellent job and are always attentive to our needs. Please convey my gratitude to them!"

Michael

Director of Corporate Services

Sentry Security Group has been serving as safety ambassadors for the City of Duncan since the summer of 2019. In this capacity, they have enhanced safety along the Trans-Canada corridor. Their staff is professional, reliable, and punctual, covering all shifts, including backfilling when a guard is unavailable. They respond quickly to calls and are available any time of day or evening. I highly recommend them to anyone seeking professional security services.

Cena

Manager

"The Sentry Security Group team excels in crowd and access control, demonstrating exceptional report writing and customer service skills. Their professionalism and reliability make them a pleasure to work with. I highly recommend Sentry Security Group for any security endeavor."

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Satisfied Customers

YOUR PROTECTION IS OUR 1ST PRIORITY